State Farm® Insurance Agent Cullen Hayes
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Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.
Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.
What our customers say about us...
Jamie walker
October 7, 2024
5
out of
5
rating by Jamie walker
"Celesta answered all my questions! She was patient and super kind! She was a pleasure to talk with!"
We responded:
"Thank you, Jamie! We are here to answer your questions and provide great service. We are so glad Celesta was such a pleasure to work with and that she was patient and kind. Celesta and the rest of our team are here for you and all our customers! Thank you - Cullen Hayes State Farm Insurance"
Mackinzie Baad
September 18, 2024
5
out of
5
rating by Mackinzie Baad
"Celesta has been a gem to work with! She has been on top of checking in on myself and policies to ensure I was always getting the best deal and what works best for my life style. Highly recommend this branch and make sure you ask for Celesta!"
We responded:
"Thank you, Mackinzie! We are thrilled Celesta has exceeded your expectations with her customer service. We are here to customize insurance and financial services plans that work best for our customers lifestyle and we are so glad to be helping you! Thank you for your recommendations and referrals, we appreciate you! - Cullen Hayes State Farm Insurance"
Evelyn Redwine
September 18, 2024
5
out of
5
rating by Evelyn Redwine
"Celesta and the rest of the staff at Cullen Hayes State Farm in Howell, Michigan, are more than helpful, they treat you like a neighbor and friend. The staff is knowledgeable, and their customer service is top-notch. I highly recommend Cullen Hayes State Farm as your trusted insurance agent."
We responded:
"Thank you, Evelyn! We appreciate you as a valued customer and we are thrilled Celesta and the rest of our team have been helpful, knowledgeable, and have treated you with top-notch customer service! Thank you for recommending us, and thank you for being a valued customer. - Cullen Hayes State Farm Insurance"
Amy Anderson
July 6, 2024
5
out of
5
rating by Amy Anderson
"I worked with Diana for starting my State Farm auto policy. She was awesome 🤩, very knowledgeable, sweet and earned every penny with me! I ended up getting auto 🚗 , renters 🏠 , life and an umbrella ☂️ policy! I definitely recommend this agency!"
We responded:
"Thank you, Amy! We are thrilled Deanna was able to help you with your auto, renters, life, and umbrella policies! Thank you for your recommendation and for being such a valued customer. - Cullen Hayes State Farm Insurance"
Lisa Rose
June 16, 2024
5
out of
5
rating by Lisa Rose
"DeAnna was so helpful, patient and understanding. I can certainly see why these guys have 5 stars!! Thanks for all of your help :)"
We responded:
"Thank you, Lisa! Deanna and the team take pride in being patient, understanding, and working with our customers each day. Thank you for your kind words and for being a valued customer! Thank you - Cullen Hayes State Farm Insurance"
Myles Richard
June 6, 2024
5
out of
5
rating by Myles Richard
"This State Farm agent and Celesta have been very responsive and offer great customer service. They go the extra mile to support your insurance needs every time I call. Very pleased to have them insuring us."
We responded:
"Thank you, Myles! We are proud to have you as a valued customer. We pride ourselves in being responsive and providing great customer service. We are so glad that you are very pleased to have us as your insurance provider. Thank you! - Cullen Hayes State Farm Insurance"
robert goodwin
May 31, 2024
5
out of
5
rating by robert goodwin
"I recently needed to file a claim, using my coverage for hospitalization. I stopped into the office to find out what steps I needed to take. Celeste assisted me in this process. What impressed me the most, was the first thing she did was to ask me how I was feeling and spoke with me about my procedure. It was refreshing to be treated as a person, as opposed to just another customer who needed something. She was very knowledgeable about the policy, and helped me through the whole process, even checking in with me a couple weeks later to see how my recovery was progressing."
We responded:
"Thank you for the feedback and the review, Robert! We are so glad Celesta was able to assist you with your claim. Celesta and the rest of the team are very knowledgeable, helpful, and we all care deeply for our customers and care about what we do. Thank you for being a valued customer! - Cullen Hayes State Farm Insurance"
Lowell Sharrah
May 31, 2024
5
out of
5
rating by Lowell Sharrah
"Very helpful and pleasant. Great rates too"
We responded:
"Thank you, Lowell! We appreciate your kind words and we value you as a customer. We are so happy to provide you with great products at great rates! So glad we were helpful and pleasant to work with! Thank you - Cullen Hayes State Farm Insurance"
Matthew Nolan
February 26, 2024
5
out of
5
rating by Matthew Nolan
"THE SERVICE IVE EVER HAD IN INSURENCE THANK YOU CULLEN HAYES - STATE FARM"
We responded:
"Thank you, Matthew! We appreciate your business and we are thrilled to be taking care of all your insurance and financial services needs. So glad to hear we are providing the best service you have ever had! We look forward to taking care of you for many years to come! - Thank you - Cullen Hayes State Farm Insurance"
Lynn Steward
February 22, 2024
5
out of
5
rating by Lynn Steward
"Celesta from State Farm was a really good help with me with my car and my renters insurance she was so nice and friendly I would do business with her again and I would definitely send my friends and family her way. Thank You"
We responded:
"Thank you, Lynn! We are thrilled Celesta was so helpful with your car insurance and your renters insurance. We agree that Celesta is very nice, friendly, and professional and we appreciate you referring your friends and family to our office. Thank you for being a valued customer. - Cullen Hayes State Farm Insurance"
Benjamin Render
February 20, 2024
5
out of
5
rating by Benjamin Render
"Celesta is a rockstar! I typically am last minute contacting her in a rush and needing documents or things of that nature and she is quick to send me them however I need to get my business done whether by text or email. Thanks for helping me again today!!"
We responded:
"Thank you, Ben! Celesta is a rock star for sure! I am fortunate to have a full team of rock stars that are professional, courteous, and happy to assist via text, phone, or in-person. Thank you for being a valuable customer! Cullen Hayes - Cullen Hayes State Farm Insurance"
Denise
February 19, 2024
5
out of
5
rating by Denise
"So we bought our first house, and let's be honest with each other.....home insurance rates are crazy. So crazy, that when I called my own car insurance company they gave me a crazy number, and then my husband called his car insurance company..same thing. Since this is our first house and we both rented without any claims filed for rental insurance ever and no car insurance claims, we figured it would be cheaper but no that was not the case. So, I searched and called and searched some more and then I got a bunch of calls from all sorts of insurance companies, which let me just say, if I sent an email and you call me 5x times and I don't call you back its because I legitimately can not call you back. So I get an email from Carmen, no call just and email, checking in and since I work too much I email her back with questions and back and forth we went with emails and then we schedule a call that works for me, since like I said, I work too much. And let me tell you, she is the BEST, explained everything in great detail, sent me pamphlets, and while she was looking at home insurance, she took a look at our car insurance and turns out it was a heck of a lot cheaper with State Farm. So with all this ranting and complaining about other places which I spoke to 10, State Farm was the best price and was willing to explain everything and didn't call me 15x. Thanks again Carmen, we appreciate you very much."
We responded:
"Thank you, Denise! We are so happy to be taking care of your home insurance and auto insurance! We agree that Carmen is the best and we are here to communicate with you based on your preferences. We are so glad Carmen was so informative and in addition to her knowledge and professionalism, you also got the best price! We appreciate you and look forward to taking care of all your insurance and financial services needs for many years to come. Thank you - Cullen Hayes State Farm Insurance"
John Krisher
November 29, 2023
5
out of
5
rating by John Krisher
"Cullen did a great job helping me with all my coverage. Thank you, Cullen!"
We responded:
"Thank you, John! I have appreciated meeting with you and helping you with all your coverage needs and questions. We appreciate you as a valued customer! Thank you - Cullen Hayes State Farm Insurance"
william sietman
October 26, 2023
5
out of
5
rating by william sietman
"Cullen is very knowledgeable about insurance policies and patiently explains the difference in policies! Answers any question. I just got a Medicare advantage plan for myself and a life insurance plan for my granddaughter. No pressure to buy, I appreciate that."
We responded:
"Thank you for your kind words, Rick! I really enjoyed working with you on your medicare advantage plan and on establishing a life protection plan and legacy for your granddaughter. Thank you for being a valuable customer, we appreciate you! - Cullen Hayes State Farm Insurance"
Thomas OCallaghan
October 18, 2023
5
out of
5
rating by Thomas OCallaghan
"Recently I switched to State Farm (Cullen Hayes Agency) from AAA. It has been an excellent experience beginning with the initial quote sent by agent Anastasia Green! Of all of the responses I recieved from numerous companies, Ms. Green's quote was not only the best, but her continued follow up while I was deciding was personal, professional and prompt. After choosing her as my agent, she has continued to be all of that and more! She has truly exceeded my expectations during the process of switching my car and renters insurance. Thank you Anastasia and Cullen Hayes!"
We responded:
"Thank you, Tom! We are so glad the process of switching was an excellent experience for you. You are right, Anastasia is professional, personal, and prompt and we are so glad she exceeded your expectations! We are happy you worked with her to get all of your insurance needs met and we are proud to be your agency. Thank you and we appreciate you! - Cullen Hayes State Farm Insurance"
brendon baad
October 12, 2023
5
out of
5
rating by brendon baad
"Had a great experience and can only say good things about everyone there. Celesta was extremely easy to work with and very thorough. She was able to help my son and I with his new car insurance. She actually got us better coverage for a cheaper price so we ended up switching all of our insurance to them! I highly recommend the Cullen Hayes agency and Celesta! Thank you for making insurance easy!!"
We responded:
"Thank you, Brendon! We are thrilled to be helping your son with his new car insurance, and both of you with all of your insurance and financial services needs. Celesta is wonderful and does a great job listening to our customers needs. We are happy to be providing with better coverage for a more affordable price. We are so glad Celesta, and our office could make this process easy for you! We appreciate you, thank you. - Cullen Hayes State Farm Insurance "
Rikki Robison
October 3, 2023
5
out of
5
rating by Rikki Robison
"So pleased with the service and attention I received from Celesta!! We had been shopping around for new insurance bc ours just kept going up and up even though we had no points, tickets, accidents, claims, etc! Didn't want to switch, was with previous company like 5yrs. We debated and shopped for a few months and one quote was from Celesta. She totally took the time to keep in touch with me (not in a harassing way lol) and was very patient with me even when we had a new purchase and added a driver since the initial quote! She was amazing!! On the ball! Made the experience quick, efficient and painless!! Highly recommend getting at least a quote... can't hurt to save some money 🤑"
We responded:
"Thank you, Rikki! We are thrilled that Celesta made the process easy for you, and we agree that she is amazing! Thank you for allowing us the opportunity to serve you for all your insurance needs. - Cullen Hayes State Farm Insurance"
bad panda mcbre
September 1, 2023
4
out of
5
rating by bad panda mcbre
"Friendly sales staff."
We responded:
"Thank you for the review! We appreciate the opportunity to take care of your insurance and financial services needs. Our team takes a great deal of pride in being friendly, courteous, and professional. Thank you - Cullen Hayes State Farm Insurance"
Elizabeth Achanta
August 25, 2023
5
out of
5
rating by Elizabeth Achanta
"Received excellent service and HUGE savings from Celesta at this office! Celesta was able to cut the amount I was paying in car insurance almost by HALF, and saved me an extra $1000 in homeowner's insurance as well. Friendly and informative - very excited to continue to do business with them."
We responded:
"Thank you, Elizabeth! We are proud to take care of your car insurance and homeowners insurance! We are very happy Celesta took such great care of you, provided excellent service, and huge savings at the same time. Thank you for your business - Cullen Hayes State Farm Insurance"
Russell Crouch
August 23, 2023
5
out of
5
rating by Russell Crouch
"Great service, which is prompt and courteous!"
We responded:
"Thank you, Russell! We appreciate you and we are thrilled to provide you with great service. We look forward to helping you with all of your insurance and financial services needs for many years to come. Thank you - Cullen Hayes State Farm Insurance"
Chris Strid
July 25, 2023
5
out of
5
rating by Chris Strid
"The Cullen Hayes team is amazing. They've been very helpful with every question and the best in price."
We responded:
"Thank you, Chris! We appreciate you as a customer and we are happy to be your best resource for all your insurance and financial services policies and questions. We always love offering the best value for our customers as well! Thank you - Cullen Hayes State Farm Insurance"
Dennis Reedy
July 25, 2023
5
out of
5
rating by Dennis Reedy
"My old insurance company rates continued to rise and I looked elsewhere for cheaper rates. Cullen Hayes had extremely competitive rates and the State Farm name speaks for itself."
We responded:
"Thank you, Dennis! We love providing our customers the best value for their insurance and financial services. We are excited to serve you for many years to come! - Thank you - Cullen Hayes State Farm Insurance"
Joy Hogan
July 22, 2023
5
out of
5
rating by Joy Hogan
"The team at Cullen Hayes are approachable, professional, personable, efficient, knowledgeable, and offer remarkable customer service quality!"
We responded:
"Thank you, Joy! Our team is proud to serve you and we appreciate you being a valued customer. - Cullen Hayes State Farm Insurance"
Gabby D
July 20, 2023
5
out of
5
rating by Gabby D
"Everyone I have encountered here has been amazing. Anastasia in particular has made my whole experience the best I have had with any kind of insurance. She really took the time to make sure I had all of the best options for what I need and somehow made picking out a policy not soul crushing."
We responded:
"Thank you! We are thrilled that Anastasia and our office provided you the best experience with any kind of insurance you've ever had. Anastasia and the rest of our team love reviewing the best options for our customers based on their specific needs. Thank you for sharing your great experience with our office! - Cullen Hayes State Farm Insurance"
Joseph Martinez
July 19, 2023
5
out of
5
rating by Joseph Martinez
"Great customer service, knowledgeable, thorough, pleasant"
We responded:
"Thank you so much, Joseph! We appreciate you being a loyal customer. We pride ourselves in providing great customer service, being knowledgeable, thorough and pleasant to work with. Thank you for your kinds words. - Cullen Hayes State Farm Insurance "